We get it. It’s not easy to evaluate potential IT asset disposition (ITAD) or e-waste vendors. While we can’t be truly objective, the following are some of the things we would consider if we were in your shoes.
Being state “licensed” or “registered” doesn’t mean much
There is no federal legislation around e-waste. While 25 states do have e-waste regulations, these are often extremely basic requirements, resulting in thousands of legally registered companies. Unfortunately, many of these “greenwash” aggressively.
There is no federal legislation around e-waste. While 25 states do have e-waste regulations, these are often extremely basic requirements, resulting in thousands of legally registered companies. Unfortunately, many of these “greenwash” aggressively.
Start with certifications
A company that is R2 or E-Stewards certified has met stringent requirements for data destruction, reuse, and recycling of electronic devices. In addition, it must have a certified Environmental Management System and a certified Occupational Health & Safety Management System (such as ISO 14001 and ISO 45001 respectively). These are all voluntary, international, third-party audited certifications that require sophistication and commitment to maintain.
However, watch out for misleading claims about certification. A company might say they “follow R2 requirements” without actually being R2 certified. You can check these certification directories to confirm for yourself:
Dive deeper with detailed questions
Certifications are a great first screen but are not a guarantee. Take the time to get to know your prospective vendor, asking questions such as:
- What steps do you take to reuse equipment?
- Where do e-waste components and residuals go after they leave your facility?
- Do you or any of your downstream vendors export to developing countries?
- Do you carry pollution and cyber liability insurance?
Tour or audit the facility
It’s a red flag if your prospective vendor will not let you tour or audit their facilities. Ask to see:
- How material like yours is processed
- Mass balance reports reconciling volume in with volume out
- Sample Bills of Lading for downstream shipments
Focus on value, not price
When comparing prices, consider your data security and brand risk as well as the potential environmental and human impacts of cut-rate disposal. Be especially wary of companies making broad promises of “free” services. That $150 you save might not seem so great when your computers show up overseas.
Consider social and community benefits
Look for a company whose values align with your own. Ask questions such as:
- Do you offer your employees paid time off, health care, and other benefits?
- How does your company give back to the community?
- Can you quantify your social impact?